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/ Documentation / How to Show a Call-to-Action when a User has Closed a Particular Call-to-Action?

How to Show a Call-to-Action when a User has Closed a Particular Call-to-Action?

Let’s say, I have this call-to-action that gives out an offer and the user opts to close it. I have another call-to-action that informs users about the last opportunity to take an offer. This might make them act!

So, here’s my first call-to-action with the offer.

First Offer Call To Action

Then I have another call-to-action – a reminder about the offer.

Second Offer Call To Action

I want to show my second call-to-action if the user closes the first.

In order to implement this, we’ll need to follow the steps below. (Assuming that you have both these call-to-actions are designed on your website)

Step 1 -> First call-to-action: Set a specific cookie name to be set when the first call-to-action is submitted.

Open the configuration settings -> Cookies -> Select to add a cookie name after closing -> Add cookie name and set the number of days you want to keep this available.

Set a Specific Cookie When CTA Is Closed

Step 2 -> Second Call-to-action: Set a Cookie based trigger to Show the call-to-action only when a particular cookie is set.

Open the configuration settings -> Launch Triggers -> Cookie Based Triggers -> Enable Show by Cookie Name -> Enter the Cookie name entered in the above call-to-action

Show Call To Action When First is Closed

Step 3 -> Save both the call-to-actions

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